1. Introduction

This Privacy Policy explains how SMMTANI ("we," "us," or "our") collects, uses, stores, and protects information associated with your use of our website and services.

2. Information We May Collect

Depending on how you use the platform, we may collect information such as:

• Account details, including your username, email address, and other information you provide.
• Order details, service selections, and order history.
• Payment transaction references and payment status information.
• Technical information, such as IP address, browser type, device information, and access logs.
• Messages and information you submit when contacting support.

We do not intentionally request payment card details that are processed directly by an external payment provider. The information collected depends on the payment method used.

3. How We Use Information

We may use information to:

• Create and manage user accounts.
• Process orders and maintain order history.
• Record deposits, payments, and account balances.
• Respond to support requests and communicate service updates.
• Maintain website functionality, security, and fraud prevention.
• Diagnose technical issues and improve the platform.
• Meet applicable legal and regulatory obligations.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain sessions, remember preferences, support security, and improve functionality. You can manage cookies through your browser settings, although disabling some cookies may affect website features.

5. Payments and Third-Party Services

We may use third-party payment processors, hosting providers, security services, and service providers to operate the platform. These providers may process information as necessary to provide their services and under their applicable terms and privacy policies.

Payment processing and transaction verification may be subject to the privacy and security practices of the relevant payment provider.

6. Sharing of Information

We do not sell personal information as a routine part of operating this platform. We may share relevant information with service providers, payment processors, or other parties when necessary to provide services, protect the platform, comply with legal obligations, or respond to lawful requests.

7. Data Security and Retention

We use reasonable measures designed to protect information from unauthorized access, misuse, loss, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for account management, order processing, dispute resolution, security, and applicable legal obligations.

8. Your Choices and Requests

Depending on applicable law, you may be able to request access to, correction of, or deletion of certain personal information. Some information may need to be retained for legitimate business, security, or legal purposes.

Contact our support team through the available website support channels to submit a privacy-related request.

9. Children's Privacy

Our platform is not intended for individuals who are not legally permitted to use the services under applicable law. We do not knowingly collect personal information from children in violation of applicable requirements.

10. Changes to This Policy

We may update this Privacy Policy when our services, practices, or legal obligations change. The revised version will be published on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us through the support channels available on SMMTANI.com.